Swiss-Italian ocean carrier MSC has introduced iReefer, a real-time container monitoring system designed for temperature-controlled shipments, enabling seamless tracking and management of reefer cargo.
With iReefer, which is available via myMSC, the company’s e-business platform or an Application Programming Interface (API), customers can receive real-time insights into their reefer shipments, including information on position, temperature and humidity among others.
MSC offers three iReefer packages with different features:
- The basic package, iReefer Essential, is free of charge and available. It includes an overview of the customer’s current and historic reefer shipments, a container journey log and graphs.
- iReefer Pro includes all of this, plus unlimited downloads and access to additional data such as container GPS location.
- iReefer Ultimate connects directly with customers’ systems via an API, ensuring seamless data flow.
iReefer Pro and iReefer Ultimate will go live on 1 March 2025.
The iReefer project involved connecting more than 210,000 reefer containers and equipping more than 500 vessels with iReefer technology. The company’s objective is to equip its entire fleet of containers and vessels with the technology in the coming years.
Giuseppe Prudente, Chief Logistics Officer of MSC and President of MEDLOG, commented: “This exciting launch highlights MSC’s unique ability to combine forward-thinking digital solutions with personalized customer care. iReefer is designed with customers in mind: we fully understand their need to closely monitor and control cargo, to facilitate planning and ensure products are delivered in pristine condition. It builds on the already high levels of care we apply to reefer cargo and takes this support to the next level.”
