DP World has executed an agreement with Kenya’s Electronic Citizen Solutions to deploy its advanced digital customs platform, CARGOES Customs, through the government’s flagship services portal.
A long-term agreement was recently executed in Nairobi, providing importers, exporters, and authorized customs agents access to one of the world’s most advanced systems for managing customs declarations.
Mahmood AlBastaki, COO of Digital Trade Solutions at DP World, stated tha the partnership with eCitizen to expand CARGOES Customs usage represents a significant advancement in making Kenyan trade faster and more secure for merchants, traders, and customs authorities.
The eCitizen platform already serves a central role in Kenya’s trade ecosystem, including functioning as the payment system for Kenya Ports Authority services, where users benefit from electronic payments through digital wallets and bank transfers.
By providing a reliable alternative to the current legacy KRA Customs system, traders and government agencies will now benefit from a next-generation customs clearance channel.
The new solution will also support the Kenya Revenue Authority’s Customs Department, providing access to DP World’s AI-enabled risk management system alongside tools to enhance inspection processes, revenue collection, compliance monitoring, and overall operational efficiency.
Evid Sibi, Director of ECS stated that together, they can empower KRA Customs, traders, and government agencies with a solution that drives efficiency and unlocks new growth opportunities in a rapidly evolving Kenya.
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